Terms of Service — Guardo

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Terms of Service — Guardo

Last updated: March 12, 2026

These Terms of Service ("Terms") govern your use of the Guardo mobile application ("App") provided by

Protejo Ltd. ("we", "us", "our"). By downloading, installing, or using Guardo, you agree to these

Terms.

1. Service Description

Guardo is a child safety monitoring application designed to be installed on a child's device with

parental consent. The App provides features including location tracking, app usage monitoring, screen

time management, notification monitoring, web filtering, and emergency alerts. Guardo works in

conjunction with the Protejo parent platform.

2. Eligibility and Authorization

2.1. You must be at least 18 years old and the legal parent or guardian of the child whose device

Guardo is installed on.

2.2. You must have legal authority to monitor the child's device in your jurisdiction.

2.3. You are responsible for complying with all applicable laws regarding device monitoring,

including but not limited to privacy laws, wiretapping laws, and child protection regulations.

2.4. Guardo is intended for use with children under the age of 18 only. Installing Guardo on an

adult's device without their knowledge and consent is strictly prohibited and may violate local laws.

3. Account Registration

3.1. You may create an account directly within Guardo or pair the device with an existing Protejo

parent account using a 6-digit pairing code.

3.2. You are responsible for maintaining the confidentiality of your account credentials.

3.3. You must provide accurate and complete registration information.

4. Permitted Use

4.1. Guardo may only be used for lawful parental monitoring of your own minor children.

4.2. You agree NOT to use Guardo to:

- Monitor any person who is not your minor child

- Stalk, harass, or surveil any individual

- Collect data for commercial purposes

- Circumvent any laws or regulations

- Monitor employees, partners, or other adults

4.3. Violation of these restrictions may result in immediate termination of your account and may be

reported to law enforcement.

5. Device Permissions

5.1. Guardo requires certain device permissions to function, including but not limited to:

notification access, location services, usage statistics, accessibility services, device

administration, and battery optimization exemption.

5.2. Each permission is requested with a clear disclosure explaining its purpose. You may decline

individual permissions, but this may limit the App's functionality.

5.3. Guardo operates as a declared monitoring tool in compliance with Google Play and Apple App Store

policies.

6. Data Collection and Processing

6.1. Guardo collects device data including location, app usage, screen time, notifications, and web

browsing activity. This data is transmitted to secure servers for processing and is accessible to the

linked parent account.

6.2. Data handling is governed by our Privacy Policy, available at

https://protejo.net/policies/privacy-guardo.

6.3. We use industry-standard encryption for data transmission and storage.

6.4. We do not sell, rent, or share your child's personal data with third parties for marketing

purposes.

7. AI-Powered Safety Analysis

7.1. Guardo may use artificial intelligence to analyze content for potential safety concerns,

including detection of cyberbullying, predatory behavior, self-harm indicators, and inappropriate

content.

7.2. AI analysis is supplementary and may produce false positives or false negatives. Guardo does not

guarantee detection of all harmful content or situations.

7.3. Parents are responsible for reviewing alerts and exercising their own judgment regarding their

child's safety.

8. Push Notifications and Alerts

8.1. Guardo sends push notifications to the parent's device for safety alerts, device status updates,

and other important events.

8.2. Critical safety alerts (such as SOS emergencies) are delivered with high priority and cannot be

individually silenced while the service is active.

9. Subscription and Payment

9.1. Guardo's monitoring features require an active Protejo subscription.

9.2. Subscription terms, pricing, and billing are managed through the Protejo parent platform.

9.3. We reserve the right to modify pricing with 30 days' advance notice.

10. Service Availability

10.1. We strive to maintain continuous service availability but do not guarantee uninterrupted

operation.

10.2. Certain features may be limited by device manufacturer restrictions, operating system version,

or network connectivity.

10.3. We reserve the right to modify, suspend, or discontinue features with reasonable notice.

11. Intellectual Property

11.1. Guardo and all associated content, code, and designs are the property of Protejo Ltd.

11.2. You are granted a limited, non-exclusive, non-transferable license to use the App for its

intended purpose.

11.3. You may not reverse-engineer, decompile, modify, or create derivative works from the App.

12. Limitation of Liability

12.1. Guardo is a monitoring tool and is NOT a substitute for active parenting, professional

counseling, or emergency services.

12.2. In case of immediate danger, always contact local emergency services (police, ambulance)

directly.

12.3. To the maximum extent permitted by law, Protejo Ltd. shall not be liable for any indirect,

incidental, special, or consequential damages arising from the use or inability to use the App.

12.4. Our total liability shall not exceed the amount you paid for the service in the 12 months

preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Protejo Ltd. from any claims, damages, or expenses arising

from your use of Guardo, your violation of these Terms, or your violation of any applicable law.

14. Termination

14.1. You may stop using Guardo at any time by uninstalling the App from the child's device.

14.2. We may terminate or suspend your access if you violate these Terms.

14.3. Upon termination, your data will be handled in accordance with our Privacy Policy and

applicable data retention laws.

15. Changes to Terms

15.1. We may update these Terms from time to time. Material changes will be communicated via the App

or email.

15.2. Continued use of Guardo after changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of Israel. Any disputes shall be resolved in the

competent courts of Tel Aviv, Israel.

17. Contact

For questions about these Terms, contact us at:

- Email: support@protejo.net

- Website: https://protejo.net